Terms of Service

Agreement

These Terms govern your use of the Verdai app, website and waitlist (the "Service"), provided by Verdai, Inc. ("Verdai", "we", "us"). By using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read the Dispute resolution section. It requires most disputes to be resolved through individual binding arbitration and waives class actions, unless you opt out.

Not medical care

Verdai provides general wellness and educational information, including information about natural and lifestyle approaches. Verdai is not a healthcare provider, does not practise medicine, and does not diagnose, treat, cure or prevent any disease. Using Verdai does not create a doctor-patient or other professional relationship.

Talk to a qualified healthcare professional before starting, stopping or changing any medication, supplement, diet or treatment. Supplements and herbs can interact with medications and conditions, including pregnancy. Never ignore professional advice or delay seeking it because of something Verdai said.

If you think you may have a medical emergency, call 911 or your local emergency number. If you are in crisis or thinking about self-harm, call or text 988 in the U.S.

AI-generated content

The assistant is an AI system, not a person. Its responses are generated automatically and may be incomplete, out of date or wrong, even when they sound confident. Lab interpretations and scores are informational estimates, not clinical results. You are responsible for how you use any output.

Eligibility and accounts

• You must be at least 18 and able to form a binding contract.
• The Service is for your personal, non-commercial use, for your own health.
• Provide accurate information and keep it current.
• Keep your credentials secure. You are responsible for activity on your account, and you should tell us promptly about any unauthorised use.

Private beta

The Service is in private beta. Joining the waitlist does not guarantee access. Beta features may be incomplete, change, or be withdrawn at any time, and may be less reliable than a finished product.

Acceptable use

You agree not to:

• Enter another person's health information without their permission.
• Copy, scrape, reverse engineer or interfere with the Service or its security.
• Use the Service to break the law or harm anyone.
• Use outputs to build a competing product.
• Present Verdai's output as advice from a licensed professional.

Your content and feedback

You keep ownership of the information you add. You give us a limited licence to host, process and display it only to operate and improve the Service as described in the Privacy Policy. If you send us feedback or ideas, we may use them without obligation to you.

Third-party services

If you connect a lab, wearable or other third-party service, your use of it is governed by that provider's terms. We are not responsible for third-party services or the accuracy of the data they send us.

Our intellectual property

The Service, including its software, design, name and logo, belongs to Verdai, Inc. and its licensors. We grant you a limited, revocable, non-transferable licence to use the Service under these Terms.

Subscriptions

The beta is free. If we introduce paid plans, we will show price, billing frequency, renewal terms and how to cancel before you subscribe, and ask for your express consent. Subscriptions will renew until cancelled, and you will be able to cancel online at any time, effective at the end of the current billing period.

Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any output is accurate or suitable for you.

Limitation of liability

To the fullest extent permitted by law, Verdai and its officers, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, health outcome, or profits, arising from or related to the Service. Our total liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim or US $100.

Some jurisdictions do not allow these limits, so they may not fully apply to you. Nothing in these Terms limits liability that cannot be limited by law.

Indemnification

You agree to indemnify and hold Verdai harmless from claims and costs, including reasonable legal fees, arising from your breach of these Terms or your misuse of the Service.

Dispute resolution

Informal resolution first

Before filing a claim, contact legal@verdai.health and give us 60 days to try to resolve it.

Binding arbitration

If we cannot resolve it, you and Verdai agree that disputes will be settled by individual binding arbitration administered by [ARBITRATION PROVIDER] under its consumer rules. Either party may instead bring an individual claim in small claims court.

Class action waiver

Claims may only be brought individually, not as a plaintiff or class member in any class or representative proceeding.

Opting out

You can opt out of arbitration by emailing legal@verdai.health within 30 days of first accepting these Terms.

Governing law

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law rules. Subject to the arbitration section, disputes will be heard in the courts of [COUNTY, STATE]. If you live in the EU or UK, you keep the protection of the mandatory laws of your country.

Ending your use

You can stop using the Service or delete your account at any time in Settings. We may suspend or end access if you breach these Terms or if we discontinue the Service. Sections that by their nature should survive, including disclaimers, limits of liability, indemnity and dispute resolution, survive termination.

Changes to these Terms

We may update these Terms. For material changes we will give reasonable advance notice in the app or by email. Changes do not apply to disputes already pending. Continuing to use the Service after changes take effect means you accept them.

General

These Terms and the Privacy Policy are the entire agreement between you and Verdai about the Service. If any part is unenforceable, the rest remains in effect. Our failure to enforce a term is not a waiver. You may not assign these Terms; we may assign them in connection with a merger or sale. We are not liable for delays caused by events outside our reasonable control.

Contact

Verdai, Inc.
[REGISTERED ADDRESS]
Email: legal@verdai.health